Legal Terms

Terms & Conditions

Please read these terms carefully before using our website and services

Last Updated: January 2025

Welcome to Zalates Analytics

By accessing or using our website and services, you agree to be bound by the following Terms & Conditions. Please read them carefully.

1. Use of Website

  • Our website and its content are provided for informational and educational purposes.

  • You agree not to misuse the website, attempt unauthorized access, or engage in any activity that may harm the platform or other users.

2. Courses & Training

  • Course registration is subject to seat availability and payment confirmation.

  • Participants must provide accurate information during registration.

  • Certificates will only be awarded upon successful completion of the course requirements.

3. Consulting & Services

  • All consulting, research, and MEAL services are delivered based on agreed scope, timelines, and terms of reference.

  • Zalates Analytics reserves the right to decline services outside our stated expertise.

4. Payments & Refunds

  • Accepted payment methods include M-Pesa, Visa, Credit Card, PayPal, Cash, and Telebirr.

  • Payments must be completed before course enrollment or service commencement.

  • Refunds may be issued only under special circumstances (e.g., course cancellation by Zalates).

5. Intellectual Property

  • All content, training materials, research outputs, and resources provided remain the intellectual property of Zalates Analytics unless otherwise agreed in writing.

  • Users may not reproduce, distribute, or resell materials without permission.

6. Limitation of Liability

  • While we strive to deliver accurate and high-quality services, Zalates Analytics is not liable for indirect, incidental, or consequential damages arising from use of our website or services.

7. Amendments

  • We may update these Terms & Conditions periodically. Continued use of the site after updates indicates your acceptance.

Important Notice

If you do not agree with these Terms & Conditions, please discontinue use of our website and services.

Questions About Our Terms?

If you have any questions about these Terms & Conditions or need clarification on any points, we're here to help.